Installation Guide
1 min
Find in this section step by step guides on how to install the application including the connectors to a phone system.
Proceed with the installation in the sequence described below.
- System Requirements
- Install CTI Data Connector SoftPhone application
- App Launcher- start the configuration
- Call Center Configuration
- Assign a user to a call center configuration including license assignment (extended call center configuration)
- Assign a license to users (legacy call center configuration)
- Customize SoftPhone Layout
- Configure Lightning
- Live Agent Dashboard
- Customize page layout
- Dashboards / Reports
- Phone connector installation
- Mondago GoConnect Server installation
- Mirage MIA Phone installation
- Browser configuration
- Minimum Configuration Settings
- Browser Support
- Check CTI Data Connector SoftPhone
In case you experience problems during installation or during operating, the checklist for Errors - CTI Data Connector SoftPhone / Installation gives answers to problems which can typically occur during installation.