Taskbar - Control Basic Functions

After the program start, the taskbar (notification area, down to the right near the date and time) will display the blue 📞 icon.

CTI Data Connector for Salesforce® is ready and will respond to incoming and outgoing calls.

You can control basic functions via the blue 📞 icon

•with a single click on the right mouse button you select options such as redialing or service programs

•with a single click on the left mouse button you operate phone functions (pick up call, hold, transfer, hang up)

During the signaling of a call by the Desktop Notification the control via the taskbar icon will not be available.

If you hover above the icon with the mouse pointer, the message CTI Data Connector for Salesforce® - 0 call(s) will appear. The amount of incoming and outgoing calls during the last restart will be displayed.

The options in detail:

•Blue Icon - Left Mouse Click

•Blue Icon - Right Mouse Click