Terminal Server / Citrix
1 min
First check, if your TAPI server is approved for Terminal Server usage.
Installation with TAPI driver installed on Terminal Server
If the TAPI server is Terminal server approved the installation is done as follows
•See Start installer package
Every user can select a TAPI driver when he runs CTI Data Connector for Salesforce®. There should be a list with multiple extensions listed in the TAPI driver selection.