Miscellaneous Settings
Terminate database connection after each call
If an Access database is used in an network environment and not all PCs shut down CTI Data Connector for Salesforce® during night, this database can never be backed up because it is always in use. Use this option to allow for back-up or compression of an database.
Depending on the usage of the database this option may significantly slow down the performance.
Never use this option on the server and never in combination with an SQL database.
Number of entries in Call History and Redialing list
Define the number of entries in the call history list.
Application to dial with Hyperlink
Defines the executable which is used by Windows callto: command.
This command may be used by other applications like Skype. If CTI Data Connector for Salesforce® should use this functionality, disable in Skype: callto: links in other applications. The default value for CTI Data Connector for Salesforce® is dial.exe.