Microsoft Teams

CTI Data Connector for Salesforce® integrates in Microsoft Teams supporting landline phone calls (PSTN calling).

Depending on the desired functions, 3 different Microsoft Teams integrations are available:

• MS Teams - Direct Integration

• MS Teams - Contact Center

• MS Teams - based on a phone system

Webinar - CTI Data Connector for Salesforce and Microsoft Teams

•Get more insights how the MS Teams integration works