Call Duration in Minutes

1 min

The default call duration is displayed in seconds. With a custom formula field you can display it in minutes.

Select: Setup > Customize > Activities > Activity Custom Fields

Then select the button New and Formula

Then select Text

Copy the following formula into the text field.

IF((MOD(CallDurationInSeconds/60,1)*60) > 10,

TEXT(FLOOR(CallDurationInSeconds/60)) + ':' +

TEXT(FLOOR(MOD(CallDurationInSeconds/60,1)*60) ),

TEXT(FLOOR(CallDurationInSeconds/60)) + ':0' +

TEXT(FLOOR(MOD(CallDurationInSeconds/60,1)*60) ))