Blind Transfer

A blind transfer is a call without notifying the desired party/extension of the impending call. It is simply transferred to their line typing in the phone number and terminating the call.

During an active call click on the light blue button at the left

Type in the number to which the call should be transferred or search by first and last name in the Salesforce user list, click on red the phone icon at the right. The call is transferred to the desired party.