Power Dialer
3 min
If Power Dialer is used, at least one Power Dialer Administrator needs to be defined.
Step 1 - Add field on the user page layout
Setup / Object Manager / User / User Page Layouts
Add the field: Power Dialer Administrator
Step 2 - Make a user to Power Dialer Administrator
Setup / users / user
Check the option: Power Dialer Administrator
Step 3 - Assign user to a Call Center
The Power Dialer administrator must be added to a Call Center with a Power Dialer configuration. See Call Center - Power Dialer