Subscription Management

For inquiries regarding billing or refunds, contact our accounting team at [email protected].

Unaric Sidebar is free for viewing contact or lead details of email authors. The Unlimited version gives access to more features like adding the email to CRM, adding Contact/Lead records to CRM, Automatic Sync and more. Any feature that involves creating or adding records to your CRM require a licence purchase after the free-trial period. For more details on what features are included, see Connector Pricing.

To give you enough time to check out the full feature, you are given first a 7-day Free Trial. You may then buy a licence and to ensure that there will be NO Service Interruption, please select Automatic Payment.

Purchase the Unlimited version

To access the billing page:

Open Unaric Sidebar.

Click on the three-bar menu in the top-right of the Sidebar window.

Select the Billing Page menu item

In the Billing page, select subscription (monthly or yearly) and number of licenses, and enter your payment method details.

Click Purchase Unlimited.

After completing the purchase, click Refresh License. If paid features are not shown, open Unaric Sidebar and click the Reload Settings icon (two circular arrows) in the top of the sidebar window to reload the app.

Your purchase receipt will be printed at the bottom of the Billing page. You can download it for your records.

Add more licenses

On Unaric Sidebar's Billing page, click Purchase More License.

In the purchase form, enter how many extra licenses you want to purchase. Below you will see the total amount of your purchase. Optionally, use the comments box to specify requirements.

Click Send Request. An Unaric Sidebar sales rep will contact you to complete the purchase process.

Reduce number of users

If you need to reduce the number of users you have purchased a subscription for, please contact our support desk at [email protected]

Cancel subscription

In the Billing page, Click Cancel Subscription.

You will be asked to provide a Reason for Cancelling and any Additional Features that you want added.

Click on Proceed with Cancellation.

Download invoices

You can check or download your invoices from past purchases on the Billing History tab within the Billing page. Click the Open button next to the invoice you need to open it as a PDF you can download or print.