Dashboards

preconfigured reports and dashboards let you track help usage across the entire organization the main dashboard provided is unaric user analytics | user usage dashboard this dashboard includes top viewed, pages, sub pages, reports & dashboards, knowledge articles, flows pages or days and times with low engagement breakdown of user activity by object most active users/roles you can also build custom salesforce reports using the help interaction object and bring in data from other objects this allows you to filter by any field you choose in your custom report view all interactions from multiple orgs in a single dashboard it is possible to view interactions from multiple orgs in a single dashboard we recommend using a bi tool like tableau , power bi , or businessobjects you need to connect each org’s help interaction object to your chosen tool, and you’ll have a unified view of engagement across all orgs