Whitelist Segment IP
When you use IP whitelisting in SFMC, you may get the following message when opening Unaric Segment:
The client's IP address is unauthorized for this account. Whitelist the client's IP address in Salesforce Marketing Cloud Administration.
To solve this issue, you need to whitelist Unaric Segment's IP.
Adding the IP allowlist settings directly in your child Business Units instead of only the parent Business Unit can speed up the whitelist process.
- Navigate to Setup > Security > Login IP Allowlist.
- Click Create and add a new IP address range:
- Start IP Address: 142.93.232.206 End IP Address: 142.93.232.206
- Click Save.
- Follow the same process for the following IPs:
- Start IP Address: 178.128.247.139 End IP Address: 178.128.247.139
- Start IP Address: 146.190.28.43 End IP Address: 146.190.28.43
- Start IP Address: 142.93.130.238 End IP Address: 142.93.130.238
- Close your browser and retry accessing Unaric Segment. It can take up to 30 minutes before this change comes through. If the issue still persists, contact [email protected].