Compose New Email

when composing a new email in gmail, our connector can be launched by selecting its icon at the bottom of the new email window launching the connector will display a popup window with two options insert email tracker insert template (from your crm) template support may not be available in all crm systems email tracker email trackers attempt to notify you when an email has been opened we use pixel tracking, which works by inserting a hidden pixel containing a url when the email is opened, the url is accessed, and we then notify you via email that the email has been viewed it is a version of “read receipts,” which used to be incorporated in email clients no email tracking method is infallible every tracking method has its own limitations due to most email providers and email clients incorporating stricter controls on user privacy how it works when inserting a tracker, you will be notified every time that email is viewed, whether you or another user views it, alongside the hostname and country location of whoever opened it if you send an email to multiple people, each time the email is viewed, you will receive a notification via email once a notification has been received, you can unsubscribe from future requests the email tracker feature cannot detect who is opening the email, but only detect that the pixel contained within the email has been viewed, so a notification would also be received if you opened your sent folder and viewed the message yourself for a detailed overview of pixel tracking, see https //en wikipedia org/wiki/spy pixel insert email tracker on gmail, create a new email at the end of the action bar, click the more options icon and select your unaric sidebar connector under insert email tracker , fill in the subject line and click on insert tracker notifications will be sent to you whenever that email is viewed for better results, insert the tracker just before sending the email unsubscribe from email tracker open the email tracker notification email click stop tracking this email insert template if your crm system supports email templates, you can search for and insert them into your new message window on gmail, create a new email at the end of the action bar, click the more options icon and select your unaric sidebar connector under insert template from crm , type the name of a template and click search the connector will search your crm system for the text entered and return any matching templates you can then choose the template you wish to insert you will be returned to the compose new email screen, where you can review the message before sending it