Support

in this section, you will find support information for unaric payments, including troubleshooting for known issues and additional product information you can contact support directly at mailto\ payment support\@unaric com new packages with new bug fixes are constantly being released if you are having issues, first https //appexchange salesforce com/appxlistingdetail?listingid=a0n3a00000ecronuaj and check if you are using the latest package version and upgrade your installation unaric payments object model as the object model is too long to nicely fit on a document, the link to the lucid chart with the erd is https //lucid app/lucidchart/1093eee8 dc7d 4995 baff f1a3e069cedc/edit?viewport loc=1628%2c 1892%2c4308%2c2040%2c0 0\&invitationid=inv 6effeecb 990e 402e a2dd b6a48aab1d5f for viewing this object model contains all the fields on the unaric payments objects, including certinia integration anything prefixed asp04 is standard unaric payments, and anything prefixed ffasp is from the certinia unaric payments connector package salesforce do provide a schema builder should you wish to view this in your salesforce org directly (navigate to setup > objects and fields > schema builder ) and then select the objects you wish to view upgrade unaric payments version unaric payments is a managed package, and can thus be https //help salesforce com/articleview?id=distribution upgrading packages htm\&type=5 licence by default, on the first install from the appexchange, you will be granted a 90 day trial you will be able to process test payments during this period after the trial period, you will be required to sign up to a yearly subscription please contact us for a detailed quote