Support

in this section, you will find support information for asperato, including troubleshooting for known issues and additional product information you can contact support directly at support\@asperato com mailto\ support\@asperato com new packages, containing new bugfixes, are constantly being released if you are having issues, visit the appexchange listing and check if you are using the latest package version and upgrade asperato object model as the object model is too long to nicely fit on a document the link to the lucid chart with the erd is here https //lucid app/lucidchart/1093eee8 dc7d 4995 baff f1a3e069cedc/edit?viewport loc=1628%2c 1892%2c4308%2c2040%2c0 0\&invitationid=inv 6effeecb 990e 402e a2dd b6a48aab1d5f for viewing this object model contains all the fields on the asperato objects, including certinia integration anything prefixed asp04 is standard asperato, and anything prefixed ffasp is certinia asperato connector package salesforce do provide a schema builder should you wish to view this in your salesforce org directly (navigate to set up > quick find > schema builder) and then select the objects you wish to view upgrade asperato version asperato is a managed package, and can thus be https //help salesforce com/articleview?id=distribution upgrading packages htm\&type=5 license by default, on the first install from the appexchange, you will be granted a 90 day trial you will be able to process test payments during this period after the trial period, you will be required to sign up to a yearly subscription please contact us for a detailed quote