Lightning Utility Bar

You can use Salesforce’s Lightning Utility Bar to make help content available across any Lightning App. This is especially useful for surfacing key resources like a glossary, Help Topic index, or custom reading list where users can access help on demand—no matter where they are in the application.

How it works

The Utility Bar is a persistent footer in Lightning Apps. When configured, it can:

Display an always-available Help panel.

Surface context-aware or global Reading Lists.

Act as a shortcut to a Help glossary or topic index.

Example use cases

Add a Help Index panel for quick access to all topics across the org.

Show a department-specific Reading List for onboarding or compliance.

Provide a custom glossary of internal terms and acronyms.

Add a Help panel to the Utility Bar

In Salesforce Setup, navigate to App Manager.

Select the app you want to update, then click Edit.

In the App Settings sidebar, click Utility Bar.

Click Add and choose a supported Lightning component, such as:

Improved Help – Reading List Viewer

Improved Help – Topic Search

Configure the component settings as needed (e.g., default reading list or help domain).

Click Save to finish.