Overview
Unaric Guide currently includes two apps: Unaric Guide (formerly Improved Help) and Unaric Guide Alerts (formerly Improved NoticeBoard). While both are branded under Unaric Guide, they remain separate installed packages. In the Salesforce App Launcher, you’ll still find them listed under their legacy app names:
- Improved Help for Lightning
- Improved NoticeBoard for Lightning
Currently, Unaric Guide consist of two listings: Alerts and Train. This documentation assumes you have both installed. For installation, see Getting Started
This documentation is intended for Authors, Publishers, and Administrators setting up and using Unaric Guide, not for your Embedded Help and NoticeBoards final users.
Unaric Guide is a digital adoption platform for creating and managing in-context documentation within Salesforce. With Unaric Guide, you can provide information to users directly where they need it and track their engagement.
Key features
Deliver contextual, in-app documentation within Salesforce.
NoticeBoards
Create information notices and control publishing channels for specific teams or purposes.
Use cases
Unaric Behind Guide
Unaric develops Unaric Guide as part of its Salesforce applications suite. Unaric applications comprehend the responsibilities of various business departments, offering solutions for:
- Revenue operations: Unaric equips you to optimize every step of your revenue journey, from prospecting tools like LinkedIn integration and data enrichment to asset and inventory tracking.
- Service operations: Enhance your customers' experiences with communication tools, telephony integrations, insightful analytics, and comprehensive CS support solutions.
- System administration: Maintain and optimize your Salesforce instance with Unaric's administration tools and features.
Unaric’s team of business builders and entrepreneurs brings deep experience helping organizations get more from their Salesforce investment. Visit the Unaric website to explore the full suite and get in touch.
