Overview

unaric guide currently includes two apps unaric guide (formerly improved help) and unaric guide alerts (formerly improved noticeboard) while both are branded under unaric guide , they remain separate installed packages in the salesforce app launcher , you’ll still find them listed under their legacy app names improved help for lightning improved noticeboard for lightning currently, unaric guide consist of two listings alerts and train this documentation assumes you have both installed for installation, see getting started docid 0fctl9zopm9eievgz0sw4 this documentation is intended for authors , publishers , and administrators setting up and using unaric guide, not for your embedded help and noticeboards final users unaric guide is a digital adoption platform for creating and managing in context documentation within salesforce with unaric guide, you can provide information to users directly where they need it and track their engagement key features embedded help docid\ pbyn 85hr5apwdygl 3rz deliver contextual, in app documentation within salesforce noticeboards docid\ wwsziaefxsivp4vwm4a61 create information notices and control publishing channels for specific teams or purposes use cases compliance and policy communication noticeboards enable publishing teams to create notices with required actions (e g , read and acknowledge) and deadlines banners display these alerts prominently in the users' interface compliance dashboards track recipient engagement, flagging non compliance for follow up user onboarding and training guide new or existing users through salesforce processes with contextual, in app help and interactive guides data driven help displays relevant content based on record data, while help guides provide step by step instructions for your business tasks change management conduct change initiatives with targeted, in app communication and contextual help notify users of updates via tailored notices, guide them through changes with just in time support embedded help content and sentiment tracking ensure users stay informed, engaged, and confident throughout the transition system status and change management notifying users about system updates, outages, or process changes in real time moreover, you can setup automate data driven notices with salesforce flow builder and display urgent updates triggered by crm events, such as case status changes unaric behind guide unaric develops unaric guide as part of its salesforce applications suite unaric applications comprehend the responsibilities of various business departments, offering solutions for revenue operations unaric equips you to optimize every step of your revenue journey, from prospecting tools like linkedin integration and data enrichment to asset and inventory tracking service operations enhance your customers' experiences with communication tools, telephony integrations, insightful analytics, and comprehensive cs support solutions system administration maintain and optimize your salesforce instance with unaric's administration tools and features unaric's team of business builders and entrepreneurs brings a wealth of experience and expertise, helping businesses maximize their salesforce investment visit unaric's website to find the rest of the suite and get in touch to have a conversation