Email Finder

you can use the email finder feature to search for a microsoft 365 email address when no email is stored on the contact or lead yet, or when you want to look for alternative email addresses how it works the system uses smart logic to try multiple email address combinations (e g initials, name variants) if one or more email addresses are found, the presence status for each is also shown if no email is found, you will see the message no email address found for search criteria or user does not have office 365 in case the presence state lookup is blocked by the domain, you will get the following message search email in a contact or lead record page, click the magnifying glass icon ( ) in the unaric availability & contact info component to open the email finder the fields first name and last name will be automatically pre filled based on the contact or lead record to search for an office 365 email address, you must enter the domain name (usually the website domain of the contact's company, e g unaric de ) click search to search potential matches if results are found, click on one of the email options to select it you can click the clipboard icon next to any email to copy it to your clipboard select the do you want to update standard email? checkbox to save the selected email address to the salesforce contact once selected, the email address and presence state will be displayed directly in the aci lightning component