Task from Phone Call

after each call, unaric voice automatically creates a task in salesforce to log the interaction this ensures that all relevant call information is captured for future reference and reporting information logged the task record includes call duration call direction (inbound or outbound) phone note call result (if selected) linked contact, lead, account, case, or opportunity view call details in the activity timeline or related lists , each logged call appears with a phone icon and subject line clicking on the subject line opens the full task record, where you can view or edit call details use consistent task layouts to make key information easie to find at a glance configuration to control which fields are visible in the call activity, go to salesforce setup → object manager → task → page layouts customize the layout to include fields like call duration, call result, or phone note