Manage Public Email Domains

to improve data quality in salesforce and prevent unnecessary contact creation, the web meeting integration uses domain based matching for ms teams meeting attendees you can control this behaviour through the new public domains object for domains in the public domains list, no salesforce account will be created for meeting attendees using these email addresses a default list of common public email domains (for example gmail com, outlook com, gmx de) is included and pre configured administrators can extend or modify this list at any time how to use the domain management maintain the public domains list salesforce checks each attendee’s email domain against the public domains object add new public email domains manually or import large domain lists using the import wizard incl mapping this ensures that attendees with public email addresses (for example gmx de, gmail com, outlook com) are not automatically created as new contacts domain based matching for accurate contact creation users with company domains are matched to existing accounts whenever possible if no matching contact exists, the system creates one according to the new logic which reduces duplicates and ensures correct account assignment smarter processing of meeting participants the enhanced logic evaluates invitees, attendees, and organizers in a prioritized order, ensuring salesforce links the right people to the right records while avoiding unnecessary noise in crm data