---
title: Update 7.2 (Spring 2023)
slug: voice-german/update-72-spring-2023
docTags: 
createdAt: 2024-03-27T00:55:09.175Z
---

## Modification history version 7.2 - Spring 2023 (5/2023)

## Live Agent Status Dashboard

### New

*•*Information who is logged in a queue (only MS Teams Mirage Connector)

*•*New permission: Live Agent Dashboard Administrator

## Wallboard

*•*Wallboard with live and historical information about calls

### Improvements

*•*If you change the column width, the change remains even after logging in again

## MS Teams - Mirage Connector

MS Teams for landline calls with Direct Routing or Microsoft Calling Plans.

### New

*•*Support of Queues

*•Make outbound calls in Salesforce and select the queue phone number*

*•Display caller name in the MS-Teams window*

•Live Agent Dashboard - Display which user is logged into a queue. Setup

*•Wallboard - show MS Teams calls and MS Teams Meetings*

### Improvements

•You cannot make an outbound call if MS Teams presence state is DND

•If calls to the direct extension are rejected, the presence state switches to DND

## Power Dialer

### Improvements

Multiple improvements on page layout and option selections

## 3CX

Support of version 18.6 and above.

•Request a new version of voiptools (18.4.63 or newer) from Mirage. [Open a ticket](https://mirage.force.com/customerportal/s/article/how-can-i-place-a-support-request?language=en_US)

*•*You have to change the cloud service URL to [https://ie3.miragecloud.com/octi3cx11](https://ie3.miragecloud.com/octi3cx11)

## Webinar - Spring Release

Get an overview of the highlights of the release and how the configuration of the new features is done.

::embed[]{url="https://www.youtube.com/watch?v=O_DPRWOOPGA"}