---
title: Softphone Layout for Queues
slug: voice-german/softphone-layout-for-queues
docTags: 
createdAt: 2024-03-19T23:06:19.060Z
---

To display the queue name for in- and outbound calls, you have to add the field **queue** in the Softphone Layout.

![](https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/a084S_TI2OHpumsGn9dH9_image.png)

*Layout for inbound calls*

![](https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/zeHxOwZQt-CAKxY8nNCkj_image.png)

*Layout for outbound calls*