---
title: MS Teams - Contact Center
slug: voice-german/ms-teams-contact-center
docTags: 
createdAt: 2024-03-19T00:29:23.396Z
---

The integration with ContactCenter4ALL, a Microsoft-certified MS Teams contact center solution, brings comprehensive contact center functionality to MS Teams and Salesforce.

![](https://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/images/ms-teams-cc4all.png)

Any device supported by Microsoft Teams can be used - Windows, MAC computer, Mobile phone app or Browser.

## System Requirements

•Microsoft O365 license E1,E3, Business Basic, Standard Premium or E5,A5

•Microsoft Phone System license

•CC4ALL - Contact center license

•SBC (Session Border Controller)

•SIP-Trunk

All calls must be routed from the SBC to the Contact Center.

:::hint{type="info"}
Requires a *Mirage Connector for CC4ALL* license
:::