---
title: How do I uninstall CTI Data Connector for Salesforce®
slug: voice-german/how-do-i-uninstall-cti-data-connector-for-salesforcer
createdAt: 2024-03-19T23:41:58.858Z
---

To uninstall CTI Data Connector for Salesforce® the following steps are required

•Within *App Setup* select ***Installed Packages*** and then click on **Uninstall. **This will remove the CTI Data Connector SoftPhone application including all application specific data.

•Delete the Call Center Adatper

In case you are using a Phone Connector you have to do an uninstall **per computer**

•Select Start, Control Panel

•Add/Remove Programs

Search for CTI Data Connector - TAPI Link or CTI Data Connector - Skype for Business Link and select Remove.

If you are using a Desk Phone with Mirage uaCSTA Cloud Connect then remove the account in each Desk Phone.