---
title: Create new record during call
slug: voice-german/create-new-record-during-call
docTags: 
createdAt: 2024-03-12T17:03:07.445Z
---

Sometimes you want to create new records while you are on a call e.g.

•call where the phone number can not be identified - create a new Lead, Account or Contact

•create an opportunity

•create a case

•launch a flow or visualforce page

This can be easily done by selecting an object in the ***Create New\...*** picklist.

![](https://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/images/hmfile_hash_35307dbf.png)

For Lead, Account and Contact the phone number will be automatically inserted. Some standard objects like cases will be automatically have the caller data (e.g. contact) inserted. 

If a custom object has a lookup relationship to account or contact it will add the related record.

The newly created record will be** assigned to the call.**