---
title: Cloud PBX
slug: voice-german/cloud-pbx
docTags:
createdAt: 2024-03-15T14:00:54.231Z
---
## Cloud PBX
A Cloud or VOIP PBX (private branche exchange) can be connected to CTI Data Connector for Salesforce® either using a special Desk Phone or a special software phone.
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There are different options to connect to CTI Data Connector for Salesforce®
**Recommended**
•Mirage MIA SIP SoftPhone - no TAPI driver required
•Use a** Desk Phone** from Snom, Yealink. Works with Windows and macOS
•Use a **Software Phone** (VoIP Phone - Windows only): Global IP Telecommunications Ltd (**Ninja Pro or Juggler**) [http://www.globaliptel.com](https://www.globaliptel.com/xcontent/Contents/Products/Software/Ninja-Pro.html) or [Phone Suite CTI Client Standard](http://www.xtelsio.com/en/products/client/index.htm) or from. This software works with all SIP compatible phone systems
### Additional options
•Use a Mitel/Aastra, Tiptel, or Gigaset DX. You need to install the TAPI driver for this phone. - [http://www.xtelsio.com](http://www.xtelsio.com/) (Xtelsio CTI Client). Aastra phones are also supported by Juggler ([http://www.globaliptel.com)](https://www.globaliptel.com/xcontent/Contents/Products/Software/Ninja-Pro.html)
•For [Zoiper](http://www.zoiper.com/) you need additionally the TAPI driver - [http://www.xtelsio.com](http://www.xtelsio.com/) (Xtelsio CTI Client)
### Cloud pbx providers delivering a TAPI driver
•ansit-com GmbH - TAPI from Xtelsio / Softphone with TAPI
•[Gamma](https://www.gamma.co.uk/partners/products/voice/hosted-phone-system/) UK (Horizon)
•[Nfon Cloudya](https://www.nfon.com/de/business-communication-cloudya/telefonanlage) - requires NCTI Premium for direct connection - configuration see [Go Integrator](https://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/gointegrator2.html)
•[Nfon](https://www.nfon.net/telefonanlage/leistung/alle-funktionen/cti/) ([Nsoftphone Premium](https://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/nfon.html))
•Placetel (CTI Client Pro) deliver a CTI Software Client which includes a TAPI driver - configuration
•[PMG](https://www.pmg.ag/) (Softphone with TAPI)
•[Swisscom](https://www.swisscom.ch/de/business/kmu/internet-festnetz-fernsehen/angebote/smart-business-connect.html) (Smart Business Connect) comes with a TAPI driver (Estos)
•Cloud Providers using Broadworks - Go TAPI or GoIntegrator
•[Voyant](http://www.voyant.com/) - Go TAPI or GoIntegrator
Most of these PBX can be used with the In den Mirage MIA SIP SoftPhone. Then you do not need a TAPI driver.