---
title: Activate Product
slug: voice-german/activate-product
docTags: 
createdAt: 2024-03-19T23:35:18.042Z
---

During the trial period, the activation screen appears with each start of the program. You need a Serial Number for activating the product.

You do not have to reinstall the version and you can directly activate it if:

•You have installed the trial version as a single user version and you bought a single user version

•You have installed the trial version as a network version and you bought a network version
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and

•The version you have installed has the same version number like the version you bought - see [How can I check my version number?](docId\:QUYb7RmUd-FTxMbu9cDo9)

:::hint{type="danger"}
Always activate the software on a workstation and never on the server.
:::

## What happens during activation?

The activation process will connect the licence to the PC or Server. **Use the Serial Number only on the PC / Server you want to use CTI Data Connector for Salesforce®. The Serial Number cannot be used twice.&#x20;**&#x41;fter the activation is done, CTI Data Connector for Salesforce® will run only on this PC / Server. Your hardware data, Serial Number, name, e-mail address and some program-specific data is transferred to our activation center. No other data stored on your PC will be transmitted.

:::hint{type="info"}
The activation process can be done from any PC, even if you have a network version (starting the activation process on the server is not possible)
:::

## Select Activation Method

On the first screen select: *I have a Serial Number and I want to activate CTI Data Connector for Salesforce®*. This will give you a selection how to activate the product. The Online Activation is the recommended activation method and should be used if an Internet connection is available. E-Mail Activation can be used in case the online activation is blocked.

(note: the screen you see could be slightly different)

![](https://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/images/activation-welcome.jpg)

***See also&#x20;***
[Your CTI Data Connector for Salesforce® License](docId\:MtVVCcxMA84wb1Ro0tATg)
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