---
title: Call Center Configuration
slug: voice-for-teams/call-center-configuration
createdAt: 2026-10-05T22:39:12.605Z
---

## Modifiable subject lines

:::hint{type="info"}
This feature is available in Call Center v1.6 onwards.
:::

You can modify the subject lines of calls directly from the Voice for Teams client inside Salesforce. This feature is disabled by default and can be enabled via the Call Center:

1. In Salesforce, navigate to **Setup > \[...] > Call Center > Call Centers**.
2. Find your Unaric Voice for Teams Call Center and click **Edit**.
3. Under **Call Settings**, check **Show Edit Subject field.**

![](https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/rSN1e0eZSbLjCkp0mcC7a_image-15.png)

4. Click **Save **to finish.