---
title: Reconnect & Log Off
slug: voice-for-microsoft-teams-legacy/reconnect-and-log-off
description: Reconnect or log off from Unaric Voice for Microsoft Teams with one click while staying signed into Salesforce.
docTags: 
createdAt: 2025-09-09T16:48:54.740Z
---

## Reconnect

The refresh icon in the top right shows the current connection status:

- <font color="#20d917">**Green**</font>**:** Connected – Click to reconnect if needed
- <font color="#d93617">**Red**</font>**:** Disconnected – Click to reconnect to the Cloud Service
- <font color="#7a7a7a">**Gray**</font>**:** Offline – No internet connection detected

When you click the icon:

- **No active call:** The add-in reloads immediately.
- **Active call:** The call is ended cleanly first, then the add-in automatically reloads.

This prevents data loss and ensures the add-in continues to run smoothly.

### Sign Out / Sign In

A menu icon (☰) in the top right of the add-in gives you quick access to:

- **User Info:** Shows your logged-in email address
- **Help:** Opens the documentation in the selected language
- **Sign Out:** Signs you out of the add-in and displays the sign-in screen

::Image[]{src="https://helpserver.biz/onlinehelp/cdc/sf/5.0/help1000/images/teams-add-in-sign-out-menu.png" size="66" width="343" height="170" position="center" darkWidth="343" darkHeight="170" showCaption="false"}

### Sign out process

When you sign out:

- You are redirected to the sign-out screen.
- The sign-in screen will appear on the next startup.
- If you are still active on another device and try to make a call, the process will be blocked, and the following message will appear: "You have been signed out. Please sign in again to continue."

You will then be automatically redirected to the login screen.

::Image[]{src="https://helpserver.biz/onlinehelp/cdc/sf/5.0/help1000/images/teams-add-in-sign-in.png" size="36" width="340" height="368" position="center" darkWidth="340" darkHeight="368" showCaption="false"}