---
title: Dashboards
slug: user-analytics/dashboards
description: Track and analyze dashboard usage across your Salesforce org with Unaric User Analytics.
image: https://archbee-image-uploads.s3.amazonaws.com/10Nod6Ww95R3dPr0k0TCJ/MrGrS2e4q465osL6bRgLr_unaric-user-analytics.png
icon: {"faIcon":"fa-solid fa-chart-pie"}
createdAt: 2025-10-15T22:35:30.764Z
---

Preconfigured reports and dashboards let you track help usage across the entire organization. The main dashboard provided is **Unaric User Analytics | User Usage Dashboard**.

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This dashboard includes:

- Top Viewed, Pages, Sub-pages, Reports & Dashboards, Knowledge Articles, Flows
- Pages or days and times with low engagement
- Breakdown of user activity by object
- Most active users/roles
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![](https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/oKy8oXmLxlSdL-jpM4rmR-20251106-164732.png)
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You can also build custom Salesforce reports using the **Help Interaction **object and bring in data from other Objects. This allows you to filter by any field you choose in your custom report.

## Available dashboards

| **Dashboard Name**                                        | **Description**                                                                                                                                                                                     |
| --------------------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Unaric Voice & Teams – User Analytics Dashboard**       | Provides detailed agent activity tracking for [Unaric Voice](https://docs.unaric.com/voice-for-microsoft-teams) and [Unaric Voice for MS Teams](https://docs.unaric.com/voice-for-microsoft-teams). |
| **Improved Apps \| TRACK \| Usage Tracker Dashboard**     | Measures user engagement across Salesforce pages using Position Detector components, supporting analysis of user behaviour in standard apps, Experience Cloud, and mobile environments.             |
| **Unaric User Analytics \| Adoption Scorecard Dashboard** | Provides a consolidated view of Salesforce adoption levels, helping identify overall usage performance, highlight areas requiring attention, and benchmark adoption against defined thresholds.     |

## View all interactions from multiple orgs in a single dashboard

It is possible to view interactions from multiple orgs in a single dashboard. We recommend using a BI tool like **Tableau**, **Power BI**, or** BusinessObjects**. You need to connect each org’s **Help Interaction** object to your chosen tool, and you’ll have a unified view of engagement across all orgs.