---
title: Getting Started
slug: sync/getting-started
icon: {"faIcon":"fa-solid fa-rocket"}
createdAt: 2026-08-14T17:56:27.267Z
---

Installing Unaric Voice for Teams Sync requires installing the product package in your Salesforce Org and configuring your users and calls.  

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## Install the package

Install the latest Unaric Sync package in Salesforce.

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## Authorize the application

Once the package has been successfully installed, your Microsoft 365 global administrator will need to approve the **Sync Enterprise Application**.

1. In the Admin Portal, navigate to the **Authorization** tab.
2. Click **Approve** next to **Unaric Voice for Teams Sync**.
3. Click **Subscribe **next to **Unaric Voice for Teams Sync - Call Record Subscription**.

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## Connect with Salesforce

You will need to connect your Salesforce org to the **Unaric Admin Portal.** This provides us with the API access required to create the **Tasks** or **Voice Call** records in your org.

1. Open the Admin Portal,
2. On the **Authorization** tab, select **Salesforce.**
3. Click the **Connect Salesforce** button for production orgs or **Connect Sandbox **for sandbox orgs.

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4. Select **Sync Connection**.

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5. A Salesforce admin will need to authenticate with Salesforce and approve the API connection. Once complete, the **Status** in the admin portal for the Salesforce org will show *Sync.*

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