---
title: View Sender on CRM
slug: sidebar-outlook/view-sender-on-crm
description: View the complete Salesforce CRM profile of any Outlook email sender directly in the sidebar.
icon: {"lucideIcon":"SquareUser"}
createdAt: 2025-09-10T04:31:55.507Z
---

If the Sender is a contact or lead on CRM, you can directly access that record from your mailbox.

1. Open an email in your Outlook inbox.
2. If the email address of the sender is found on your CRM, some information is displayed on the sidebar.
3. Related items or records such as Activities will be displayed.
4. Click **Open Lead** or **Open Contact **to view more details on the sidebar.
5. Click **Open in fullscreen** to open the contact/lead record on your CRM. You will be asked to log in to your CRM, if not already.

## Social insights

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Under **Social Insights**, the connector will display links of the sender's social media accounts, such as LinkedIn or Facebook.

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You can configure which social media platforms are shown or excluded (e.g. only search LinkedIn). To set this up, contact support at [support@unaric.com](mailto\:support@unaric.com).
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