---
title: Uninstall
slug: segment/uninstall
createdAt: 2026-01-14T15:16:34.096Z
---

You can uninstall Unaric Segment by removing the Installed Package on AgentExchange.

Once the package is removed, all related configurations, permissions, and components will also be deleted from your account. Still, even after uninstalling Unaric Segment, the data uploaded to the platform will remain stored in our database.

If you would like to permanently remove all data from our services,  submit a request to [support@deselect.com](mailto\:support@deselect.com).

:::hint{type="info"}
You must have administrator permissions in SFMC to uninstall packages.
:::

:::hint{type="warning"}
Dependencies or references to **Unaric Segment Free** (e.g., in Journeys or Data Extensions) may prevent uninstallation until those links are removed.
:::

1. In Salesforce Marketing Cloud, go to **Setup > Installed Packages**.
2. Locate **DESelect Segment Free** in the list of installed packages.
3. Click **Uninstall** next to the package name.
4. Follow the prompts to confirm uninstallation.
5. Choose whether to save a copy of the package data.
6. Confirm by checking the box that states you want to permanently uninstall the package, then click **Uninstall**.

:::hint{type="info"}
If further assistance is required to follow these steps, you can reach to [support@deselect.com](mailto\:support@deselect.com) or consult step-by-step [tutorial videos](https://www.youtube.com/watch?reload=9\&v=rwsHyCYRTHY) provided in the Salesforce Help Center.
:::