Account

manage subscriptions & download invoices all users who purchased the pro or business subscriptions can access the manage subscription settings to access it click your avatar or profile picture at the top right corner of the screen on org chart, click your avatar or profile picture at the top right corner of the screen from the drop down menu, select manage subscription you will see your subscription information, including the billing cycle scroll down the page to find the invoice history section on this page, you can view and download your past invoices delete you account only the org chart owner can request their account deletion to delete your account, contact the support team at mailto\ orgchart support\@unaric com why am i unable to log in? incorrect username or password double check your login credentials browser issues clear your browser's cache and cookies ensure your browser is updated security settings security settings or vpn usage might block login adjust your security settings or disconnect from the vpn and try again technical issues server downtime or connectivity problems may prevent login try again later or contact support at orgchart support\@unaric com mailto\ orgchart support\@unaric com issues with accounts created before june 2022 duplicate accounts this happens when you create one account using your google account and a second account using your email address and password access issues if you have org chart data associated with your email address account and then log in with your google account, you may lose access to your org chart data in case you encounter any of these issues, please get in touch with the support team at orgchart support\@unaric com for assistance