---
title: Quick Access Menu (QAM)
slug: guide/quick-access-menu-qam
description: Configure the Quick Access Menu in Unaric Guide for fast navigation to help topics, searches, and user feedback from any Salesforce page.
docTags: 
createdAt: 2025-07-14T22:19:42.538Z
---

The **Quick Access Menu (QAM)** is a central hub that lets users and authors perform different actions, including creating Help Topics.

:::hint{type="info"}
All menu items are driven by data stored in the **Configuration Items** packaged Object. As such, reach out to support so if you wish to simplify options for users based on what you are using.
:::

## Interface

![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfzfGmROIKTtiO6S3MadjAiB1ge7K-mBfdTxg_6oMPsIGgir_IMDQEBvr76lYhbc5OntN6gsGqGgTMnztKORwGruPELEFq0FOH6SrJDix1Mf5GD6Wyndn8JBxcsW9jiLPttffOT?key=Nws0keDXgXn5jYtrf6jr4Q)

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### Left Menu

**All Help** – By default this shows ‘all help’ based on where the user is in the application, or what they can see. *Help Domains* may control content visibility. *Data Driven Filtering* may also limit what users can see, plus normal salesforce sharing rules on the Help Topics custom Object may also restrict visibility of content.

**Tagged Help** – Will show Help Topics that have been tagged by a Help Author

**Popular Topics** – Shows the most popular Help Topics for the area where you are in (Object level help). Popular in terms of other users engaging with that content.

**Quick Links** - Pre-defined list (up to five) links to common places. These are set in the ‘Global Help Settings’

**Guides** – This will show a list of available guides for the current page you are on.

**Reading Lists** - This will show a list of available Reading Lists for the current page you are on.

**My Help Bookmarks** – An easy way to gain access to your bookmarked help topics. Users can add and remove Bookmarks from individual Help Topics to populate their personal Bookmarks list.

**My Help Comments** – Shows a list of any personal comments made on Help Topics

**My Help Notes** – Shows a list of your Notes made on records, also provides a link to where you made the note as well.
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### Right Menu

**Help Home** – This gives you access to the help portal where you can create/read help topics and reading lists.

**Comment **– Provides you the ability to leave comments on help topics which feeds back to the help authors.

**Hide List Item Details **– Allows users to remove some detail from the QAM listings of content.

**Re-Home QAM **– The QAM may be moved by users and this is remembered for future page loads, so this option allows the QAM to be re-set if need be.

**Help-Enable** – Provides you the ability to select which buttons/fields you would like to help enable.

**Reconfigure **– Provides you the ability to edit the help which you have already placed around various objects.

**New Help Topic** – Easily create a new Help Topic from anywhere.

**Lightning Out Builder **– Provides you the ability to create Lightning out components to be used anywhere.

**Global Settings** – This is a quick link back to your Improved Help settings.



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## Add the QAM to all pages

1. Go to **Setup and** enter *App Builder* in the **Quick Find **box. Select **Lightning App Builder**.
2. Choose the **App Page** or **Record Page** where you want to add the QAM (e.g., *Opportunity Record Page*).
3. Click **Edit** on the desired page.
4. In the Lightning Components panel, search for **"***Improved Help: Quick Access Menu***"**.
5. Drag and drop the component into a section of the page.
6. Click **Save** and **Activate** to publish changes.

## Troubleshooting

- **QAM not appearing?**

* [ ] Ensure the component is added to the correct page variant (e.g., *"Salesforce Mobile"* vs. *"Desktop"*).
* [ ] Check user permissions under *"Improved Help Settings"*.

- **Missing options?**

* [ ] Admins can customize QAM actions via the *"Configuration Items"* object (contact support if needed).