---
title: Help Resources
slug: guide/help-resources
description: Link external help resources  –articles, videos, PDFs— to Unaric Guide.
docTags: 
createdAt: 2025-07-15T14:38:36.375Z
---

You can link existing documentation such as reference and training materials hosted externally in a multiple systems, such as SharePoint, Google Drive, public websites or intranets. This is an easy way of adding existing help into your Org without having to rewrite all the content.

Resources can be associated with one or more Help Topics and can be maintained via the Help Portal.

## Use cases

- Link a *How to Create a Lead* PDF stored in SharePoint.
- Embed a training video hosted on your internal media server.
- Reference a glossary of terms maintained on an intranet page.

## Add external Help Resources

### Link new resource

1.  In the **Resources** tab of the **Help Portal**, click the tools icon.

   ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdfK1nTt7Zlt0DBp7XgRtEFkHJNexz93wUYqYwXqamYP_jJEW3lPRSv7nqDlpmzirCUP8B5t9SEt3C9tKAQy79TsGNSoejrVdpcXB5J3vrY4Q2ODTShDjP3Ueg098ckiV-Jnh6-cg?key=Nws0keDXgXn5jYtrf6jr4Q)
2.
3. From the tools menu's dropdown, select **Link New Resource**.

   ::Image[]{src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJJbrN2bnzL3MsZJq3CFN57ZrMatwRkcyScpa8dhO-JqpNnD3RPPRT4mESkUkBOn9IefXCKl_GQ0eFjN17K56QWLxURTYN_EfWDVEqvGr5_5BsuEQKZmCuVC5lEbDQCQQ0kjRlCg?key=Nws0keDXgXn5jYtrf6jr4Q" size="22" width="156" height="162" position="center" darkWidth="156" darkHeight="162" showCaption="false"}
4. Complete the following fields: 
   **Name (Required)**: A Unique and, ideally, brief name.
   **Summary**: Short description – to aid memory and other Help Authors’ understanding.
   **Resource URL (Required)**: The web address for the Resource, which much be accessible to the target audience.
   **Resource Type**: Document / Image / Video / Web-page.
   **Location**: Any local name for the repository, such as Intranet or SharePoint.

   ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXcPHEuSNOKlYJWjUCgc-r-0aM1MRkjPoXKiHmZ4Agy3cY8wVjmiu5oLsgXjToy4tRPxGk5iGIe7QW8WSo2pfzeQpQdUj7zMqdJROai6xLtJMkhT2EQ89LAUy-ctHrtK6vXE3SsAtw?key=Nws0keDXgXn5jYtrf6jr4Q)
5. Click the** Save** button to finish.

:::hint{type="warning"}
Always verify that the **URL is publicly accessible** (or at least available to your target users).
:::

### Link existing resource

1. In the **Resources** tab, click the tools icon.
2. From the tools menu's dropdown, select **Link Existing Resource**.
3. Search by keyword;
4. Click the link icon on the required Help Resource.