---
title: Help Portal
slug: guide/help-portal
description: Unaric Guide's Help Portal displays full topic details and provides Authors with content management options.
docTags: 
createdAt: 2025-09-26T15:32:07.846Z
---

The **Help Portal** displays full topic details and provides Authors with content management options.

## How it works

The **Help Portal **is the default page for viewing full details of an individual Help Topic. It consists of a **Topic Viewer **component plus a listing component for each of the following related items:

- [Help Topics](docId\:J8-0Ap8qCcW9s4WDShwx_)
- [Reading Lists](docId\:Q-fYp-5EG9aKEHq2CUjhC)
- [Help Resources](docId\:Yx5rmBtW4GcUA_gJn-a87)

These components include the **Configuration Items** (*clickables*) that allow Help Authors to maintain the Topic and its relatives. The Portal also includes a listing of Quick Links—a collection of up to five fixed URLs to display for all Topics. These might include, for example, the addresses of corporate web or popular news-sites. Quick Links can be configured by those with Help Administrator permission on the Help Settings page.

## Open the Help Portal

You can open the Help Portal in different ways:

- Use **Salesforce Global Search** to find a Help Topic. The Portal is the override for the **View **and **Edit** actions for the** Help Topic** object. As such, clicking a search result takes users directly to the portal.
- Clicking the **View in Portal** tool in the Tools :FontAwesome[]{icon="fa-solid fa-bars"} menu.
- Clicking a **Keyword** hyperlink.
- Clicking tailored **Read to More**, where Help Authors allow this, in a **Help Callout**.

## Quick-Links

Quick-Links are global help links displayed in the **Quick-Links** tab of the Help Portal. For each Quick-Link, you can set up a URL and tool-tip text to be revealed on a hover. Quick-Links are helpful for making available recurrently-required information, contact information, or tools across your organization.

::Image[]{src="https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/MNMKZEkWk2pNMMReROOyF_image.png" size="74" width="647" height="252" position="center" caption="Quick-Links" showCaption="true"}

### Setup

1. Open **Global Settings**. You can do this in one of two ways:
   - On the **Improved Help **app, navigate to the **Help Settings **tab.
   - On the **Help Portal**, click **Configure Help Settings** (:FontAwesome[]{icon="fa-solid fa-gear"} icon).
2. Select the **Quick-Links **tab.
3. Add up to five links by completing the following fields:
   - **URL:** The destination link.
   - **Link Text:** The label displayed to users.
   - **Tip:** A short tooltip shown on hover *(max. 50 characters).*
4. Click the **Save **button to finish.