---
title: Overview
slug: guide
description: Explore the official documentation for Unaric Guide. Access comprehensive guides, tutorials, and reference materials to master Guide.
image: https://archbee-image-uploads.s3.amazonaws.com/10Nod6Ww95R3dPr0k0TCJ/R5mS9fODbyFVfTu8-Bfhz_unaric-guide.png
icon: {"faIcon":"fa-solid fa-circle-info"}
createdAt: 2025-07-14T20:32:20.753Z
---

:::hint{type="warning"}
**Unaric Guide** currently includes two apps: **Unaric Guide (formerly Improved Help)** and **Unaric Guide Alerts (formerly Improved NoticeBoard)**. While both are branded under *Unaric Guide*, they remain **separate installed packages**. In the **Salesforce App Launcher**, you’ll still find them listed under their legacy app names:

- *Improved Help for Lightning*&#x20;
- *Improved NoticeBoard for Lightning*
:::

:::hint{type="warning"}
Currently, Unaric Guide consist of two listings: **Alerts** and **Train**. This documentation assumes you have both installed. For installation, see [Getting Started](docId:0fctL9ZoPm9eIevGz0sW4) &#x20;
:::

:::hint{type="info"}
&#x20;This documentation is intended for **Authors**, **Publishers**, an&#x64;**&#x20;Administrators&#x20;**&#x73;etting up and using Unaric Guide, not for your Embedded Help and NoticeBoards final users.
:::

Unaric Guide is a digital adoption platform for creating and managing in-context documentation within Salesforce. With Unaric Guide, you can provide information to users directly where they need it and track their engagement.

## Key features

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:::LinkArrayItem
### [Embedded Help](docId\:PByN-85HR5apWdYgl_3RZ)&#x20;

Deliver contextual, in-app documentation within Salesforce.
:::

:::LinkArrayItem
### [NoticeBoards](docId\:wWSZiaefxSivp4vWm4a61)

Create information notices and control publishing channels for specific teams or purposes.
:::
::::

## Use cases

:::ExpandableHeading
### Compliance and policy communication

NoticeBoards enable publishing teams to create Notices with required actions (e.g., Read and Acknowledge) and deadlines. Banners display these alerts prominently in the users' interface. Compliance dashboards track recipient engagement, flagging non-compliance for follow-up.
:::

:::ExpandableHeading
### User onboarding and training

Guide new or existing users through Salesforce processes with contextual, in-app help and interactive guides. Data-driven help displays relevant content based on record data, while Help Guides provide step-by-step instructions for your business tasks.
:::

:::ExpandableHeading
### Change management

Conduct change initiatives with targeted, in-app communication and contextual help. Notify users of updates via tailored Notices, guide them through changes with just-in-time support. Embedded help content and sentiment tracking ensure users stay informed, engaged, and confident throughout the transition.
:::

:::ExpandableHeading
### System status and change management

Notifying users about system updates, outages, or process changes in real-time. Moreover, you can setup automate data-driven notices with Salesforce Flow Builder and display urgent updates triggered by CRM events, such as case status changes.
:::

## Unaric Behind Guide

Unaric develops Unaric Guide as part of its Salesforce applications suite. Unaric applications comprehend the responsibilities of various business departments, offering solutions for:

- **Revenue operations:** Unaric equips you to optimize every step of your revenue journey, from prospecting tools like LinkedIn integration and data enrichment to asset and inventory tracking.
- **Service operations:** Enhance your customers' experiences with communication tools, telephony integrations, insightful analytics, and comprehensive CS support solutions.
- **System administration:** Maintain and optimize your Salesforce instance with Unaric's administration tools and features.

Unaric’s team of business builders and entrepreneurs brings deep experience helping organizations get more from their Salesforce investment. Visit the [Unaric website](https://www.unaric.com) to explore the full suite and [get in touch](https://www.unaric.com/get-in-touch).

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