---
title: Getting Started
slug: aci/getting-started
icon: {"lucideIcon":"PackageOpen"}
createdAt: 2026-03-11T18:58:09.960Z
---

Install Unaric ACI by adding its component to **Contacts **and **Leads** pages. 

## 1. Pre-requisites

ACI requires that you're running Unaric Unify (Client CTI) version 1.3 or later.

## 2. Install the Unaric ACI package

Request the Unaric ACI package to your onboarding manager, CSM, or to Unaric support at [support@unaric.com](mailto\:support@unaric.com).

During installation, Salesforce will prompt you to **Approve Third-Party Access** (*"Grant access to third-party web sites"*). This authorizes the remote site setting required by Unaric to query and display external Microsoft Teams presence statuses in Salesforce. Check the box and click **Continue**.

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**

Once the installation completes, you can verify that you are running the latest version by navigating to Settings\Apps\Packaging\Installed Packages within Salesforce, and ensuring that you have both Unify (v1.3 or later) and the separate Unaric ACI package: 

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## 3. Add the Component

:::hint{type="info"}
Unaric ACI can only be added to the **Contacts** and **Leads** pages. 
:::

1. Open a **Contact** or **Lead **record in Salesforce. Within this page, click the **Gear** icon cog in the top right corner and select **Edit Page**. 

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2. You will now see the Lightning App Builder page. On the **Components **panel, scroll down to **Custom - Managed** and drag and drop the *unaricAvailabbilityAndContactInfoComp* component where you consider more fitting. We recommend placing it in the top right corner.

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3. Once you are satisfied with the location of the component, click **Save**.

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4. When prompted, activate the page.

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5. You can now activate the app as the org default, app default or app, record type and profile. 

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6. Select the form factors on which you want to enable the component.

::Image[]{src="https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/-5pDpor5RXbzkxIQarA17_image-20260302-154259.png" size="80" isUploading="false" width="1210" height="567" darkWidth="1210" darkHeight="567" showCaption="false"}

7. Lastly, review and save your assignment.

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## Test ACI

Unaric ACI will now be visible in the object page you added it to. To test how to associate email addresses, follow the example below.

1. Open a** Contact** record you want to find and associate an email.
2. Click the **Email Finder** icon within Unaric ACI.

::Image[]{src="https://api.archbee.com/api/optimize/10Nod6Ww95R3dPr0k0TCJ/1Rq61Ebxa4mdk3z1GVQxR_image-20260302-154657.png" size="70" isUploading="false" width="1736" height="662" darkWidth="1736" darkHeight="662" showCaption="false"}

3. The email finder uses the first name, surname, and domain to build the users email address. In the example below, this will try to find the user `josh.sword@unaric.com`. 
4. Once complete, potential matches will be shown alongside their MS Teams presence state. To update the **Contact **record email address in Salesforce, mark the **Do you want to update standard email?** checkbox.

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You will find the email address has been added to the Salesforce Contact.

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